Dear Members,

With the recent decision from state and local government to lift mask and social distancing mandates, Freedom has re-evaluated current branch lobby availability protocols. We are pleased to announce that effective June 1, 2021, lobby access in all Freedom branches will be available on a walk-in basis.  This means that all banking transactions will be available in our lobbies, as well as through our drive-thrus, without the need for an appointment.

Also effective June 1, Branch hours will be as follows:

Park Ave, Fountain Green, and Forest Lakes

Lobby:

Monday-Thursday: 9am-5pm
Friday: 9am-6pm
Saturday: 9am-1pm

Drive-Thru

Monday-Friday. 9am-6pm
Saturday, 9am-1pm

Swan Creek

Lobby:

Monday-Thursday: 9am-5pm
Friday: 9am-6pm
Saturday: 9am-1pm

Edgewood:

Lobby and Drive Thru

Monday-Wednesday: 8am-3pm
Thursday-Friday: 8am-5pm

To reduce the amount of time you are in a branch, we continue to encourage you to use our Appointment Scheduler or call 800-440-4120 to make an appointment for non-teller transactions such as opening a new membership, applying for a loan or credit card and setting up a new share certificate, Money Market, or IRA account.

PLEASE NOTE: For security reasons, as of June 1, you will be required to remove any face coverings such as masks, gaiters, hats and/or sunglasses upon entering any Freedom branch. There will be no exceptions to this rule. If you are uncomfortable with removing your mask, please continue to use the drive-thru, call us at 800-440-4120, or use online or mobile banking.

The health and safety of our employees and members continues to be an absolute priority.  As such, you will still see plexiglass partitions at each teller station and service desk.  Employees may be wearing masks and gloves during your transaction. Hand sanitizer will also be available throughout the branches.

So much has changed over the last year but our commitment to you, our members, has only gotten stronger. We continue to expand opportunities to enhance access for our members with technology, new locations, like the new branch coming soon to Honeygo Village Center, and the expansion of access within our current branches.

As always, we thank you for your ongoing trust and confidence in Freedom.

Sincerely,

Michael MacPherson
President and CEO
Freedom Federal Credit Union