4 Scams to Watch Out for this Black Friday

Black Friday ScamsBlack Friday has traditionally been the day that ignites the holiday shopping season, sending masses of crowds through retailers across the nation. Unfortunately, it’s also a day that spawns a season of shopping scams.

Here are four scams to watch out for on Black Friday and throughout the holiday shopping season:

  1. The Amazon Prime service fraud scam

In this ruse, a scammer posing as an Amazon representative, will call to notify a target about an alleged problem with their Prime account. The victim is prompted to download a tool onto their computer or mobile device so the caller can gain remote access for “helping them resolve the problem” at hand. They’ll then be instructed to log onto their banking account so the caller can be compensated for their time. Unfortunately, this will give the scammer free reign over the victim’s accounts.

  1. Phishing emails

In these scams, the victim receives an email allegedly sent by Amazon or another large retailer, asking them to verify or update their account. Or, it might be to supposedly confirm an order. By using the link dropped into the email, the user will give their personal information directly to the scammer.

  1. Delivery issues

Delivery scams generally take the form of a message appearing to be from UPS or another delivery service, informing the victim of a “delivery issue” with an order. They’ll be asked to confirm or update their info using a provided link. Doing so gives the scammer access to their financial information and opens the door to identity theft and more.

  1. Non-delivery scam

This scam involves a purchased gift that never arrives. Unfortunately, the seller disappears after payment, leaving the victim with no way of notifying them about the no-show or for requesting a refund.

Avoid Black Friday scams

  • Never grant a stranger access to your device and/or accounts.
  • Don’t open links sent in emails from unverified contacts.
  • Never share sensitive information with an unknown contact.
  • Keep the privacy and spam settings on your devices at their strongest settings.
  • If you have an issue with an ordered item, contact the retailer directly through their site.
  • When shopping on a new site, look for a physical address, a customer service number and copy that’s free of spelling errors.

Stay safe!

If you receive something suspicious via text, email, or mail, related to your financial accounts please don’t hesitate to reach out if you are unsure.  

Your Turn: Have you encountered a scam like this before? Tell us about it on Facebook, LinkedIn,Twitter, or Instagram @FreedomFedCU.

 

Mortgage Payment Scams

Scam AlertThe Mortgage Payment Scam has been around a long time. Mortgages are recorded in the local county courthouse and are therefore public information.  It is just as easy for a criminal to get a hold of this information as anyone else, so be mindful of any solicitations you get in the mail regarding your property.

How does it work?

A member may receive a letter from a company other than their known mortgage company indicating that they purchased their Freedom mortgage and future payments are to be make to them, not us.  This is the entire SCAM.  Freedom does not sell the servicing of our mortgages to anyone.  If you receive such a letter, please disregard and report it back to us.

How can I protect myself from this type of scam?

Do:

  • Be wary of any solicitations demanding immediate payment or warning that you are late on a payment that is not from your known mortgage provider.
  • Call your mortgage provider to confirm that there have been no changes to your loan servicing agreement.
  • Report the letter to your credit union.
  • Use the Consumer Finance Protection Bureau’s online portal to file a mortgage-related complaint
  • Report any suspected scams to the Better Business Bureau (BBB). Don’t let those crooks walk free!

 Don’t:

  • Make a payment to anyone who is not your known mortgage lender without verified proof from your original lender.
  • Share any personal information with an unverified contact. If it’s personal info, make sure to keep it that way!
  • Click on links or download files from an unfamiliar email address.

Stay safe!

Freedom keeps all loans, including mortgages, in house for the duration of the loan term.  Your loans will not be sold to any other management company.  If you receive something suspicious via text, email, or mail, please don’t hesitate to reach out if you are unsure.  

Your Turn: Have you encountered a scam like this before? Tell us about it on Facebook, LinkedIn,Twitter, or Instagram @FreedomFedCU.

 

Payment Protection Program Scams

PPP Scams

The Paycheck Protection Program (PPP) has been one of the most important pieces of legislation signed into effect since the COVID-19 pandemic began. The unsecured loans through the Small Business Association (SBA) have enabled our favorite retail shops, restaurants and small businesses to stay afloat, even as the coronavirus devastates sectors of the economy.

Not surprisingly, scammers have been using the PPP for their own purposes, mainly to con struggling business owners out of money. In these scams, they’ll pose as SBA representatives or legitimate lenders to ask for personal information from the borrower. They may also send bogus emails appearing to be from the SBA to lead the victim into downloading malware.

Scammers are getting smarter all the time, but so are we! Here’s how to avoid PPP scams:

Know how PPP loans are processed

Ready to apply for a PPP loan?  Fill it out the SBA PPP loan application, and submit it to an SBA-approved lender. You’ll also need to provide some documents, such as tax returns for 2019, verifiable payroll expense documents, your most recent mortgage or rent statement, etc.

If you’re applying for a Second Draw PPP Loan, you will also need documentation that shows how you have used, or plan to use, your original PPP funds.

After you’ve submitted your application, just sit back and wait for approval.

How can I protect my business from PPP fraud?

Do:

  • Be wary of any individuals demanding immediate payment or asking that you make immediate contact to be eligible for a PPP loan. These are likely scammers.
  • Only use a lender that is accredited by the SBA. You can find all SBA-approved lenders here.
  • Look for the .gov at the end of each email or website allegedly from the SBA or another government entity.
  • Report any suspected scams to the Better Business Bureau (BBB). Don’t let those crooks walk free!

 Don’t:

  • Pay for a program that promises to process or expedite a PPP loan request if the organization behind the program is not accredited by the SBA.
  • Share any personal information with an unverified caller or email contact. If it’s personal info, make sure to keep it that way!
  • Click on links or download files from an unfamiliar email address.

Stay safe!

Freedom has made the Paycheck Protection Program available to its current members.  Applicants must have established a business or personal membership with Freedom on or before December 27, 2020.  Visit freedomfcu.org/business/ppp/ for more details. 

Your Turn: Are you a small business owner who has applied for a loan under the Paycheck Protection Program? Tell us about it on Facebook, LinkedIn,Twitter, or Instagram @FreedomFedCU.