Beware the Pending Package Scam

Everyone loves a surprise package, and scammers are taking the excitement out of that experience by using bogus packages as a cover for a nefarious scam that tricks victims into sharing personal information.

Here’s all you need to know about the pending package scam:

How the scam plays out

In the pending package scam, the victim receives a text message from a contact who is an alleged mail carrier or represents a package-delivery service. The contact tells them that they were unable to deliver a package to the victim’s home. The victim is asked to reply to confirm their identity; however, as soon as they engage with the scammer, they are asked to share personal information or credit card details for scheduling delivery. This, of course, places the victim at risk for identity theft.

Red flags

There are two primary red flags that can warn you about the pending package scam.

First, the original text or email will generally not inform the victim of the identity of the company they represent. The scammer will only claim to be an employee of a mail or package-delivery service, but will not verify if they work for UPS, FedEx or another legitimate organization. However, this is not always the case.

Second, the scammers don’t always check if the victim actually has a package in transit. They’ll either assume the victim has recently ordered something online or they’ll claim a friend or family member has sent a surprise gift. If you know that neither of these is true, you can be on the alert for a possible scam.

Third, the text message may address you by the wrong name. Scammers may try to take advantage of your good conscience by baiting you into clicking a malicious link to report that they have reached the wrong individual.

Don’t get scammed!

Take these precautions to avoid being the next victim of a pending package scam:

Be wary of unsolicited communications. Your mail carrier and package delivery services will never contact you via text message. If a package cannot be delivered for any reason, they will usually leave a note on the door.
Track all incoming packages. After placing an order for an item, record the tracking number for the package so you can easily verify its whereabouts. This way, you can quickly confirm the authenticity of any suspicious texts, emails or phone calls about your package.
Never share personal information with an unverified contact. Be super-wary when asked to share sensitive information via text. If you suspect fraud, end the conversation immediately and do not engage further.
Never click on links in unsolicited text messages. Links in text messages can download malware onto your computer or device.

If you’ve been targeted

If you believe you’ve been targeted by a pending package scam, it’s important not to engage with the scammer. Delete any suspicious text messages and block the number of the contact. You can also report the scam at FTC.gov .

Your turn: How do you determine if you’ve been targeted by a pending package scam? Tell us about it on Facebook, Twitter, or Instagram. @FreedomFedCU

Stimulus Payment Scam

Millions of Americans have received or are awaiting a gift from Uncle Sam to help them get through the coronavirus pandemic. As part of the Coronavirus Aid, Relief and Economic Security (CARES) Act passed on March 27, the federal government is sending out $290 billion in Economic Impact Payments (EIPs) via stimulus checks or ACH deposits over the next half a year.

The first round of checks and deposits made its way to millions of checking accounts across the country during the second week of April and the next round is expected to be sent within a few weeks. The remainder will be mailed out or deposited via ACH over the following 20 weeks.

Unfortunately, scammers are doing all they can to get their hands on this money before they reach the rightful recipients. The best way to keep your money safe from scammers is to arm yourself with information about the stimulus payments and to learn how to spot the scams.

To help you keep every dollar that’s coming to you and avoid falling victim to these scams, Freedom FCU has compiled this important information on the stimulus payment process and the connected scams. For additional answers to Frequently Asked Questions, visit our Coronavirus Support page‘s Economic Impact Payment (EIP) section.

Important information about the stimulus checks

Many Americans aren’t aware of this crucial fact: You do not need to take any action to receive your stimulus payment. There is no form to fill out, no number to call, and no information to share. Every eligible citizen should receive the check without having to take any action.

The feds are using the most recent tax filing information they have from each eligible citizen to send out the checks. They will use information from 2019 tax returns to determine the payment amount and get recipients their money. Those who haven’t yet filed taxes this year (the tax deadline has been extended to July 15), will have the information from their 2018 taxes used. Social Security recipients, and anyone else not required to file taxes, do not need to take action either; the government already has their information on file.

There is no need to share information, such as a Social Security number, checking account number or home address, with anyone. There is no need to “sign up” for your payment either. All you need to do is wait for your check to land in your mailbox or in your account. Remember the simple rule: There is no need to take any action to receive your check.

When you may need to take action

The only exception to the above rule applies to those who have not yet filed taxes for 2018. These citizens may need to submit a simple tax return to receive their check.

Also, the government has shared that it can only deposit the money directly into checking accounts if it has this information on file for the recipient. This criterion includes nearly all citizens who’ve received a tax refund for the taxes they filed in 2018 or 2019. Individuals receiving their payments via direct deposit will likely have their money sooner. Consequently, many people want to share this information with the IRS before the payments are sent out. It can be done via this link, which can also be used to look up the status of your check. Unfortunately, though, many people have reported that the IRS site has not been working properly recently, which is likely due to heavy traffic.

How the scams play out

The scammers trying to nab stimulus money count on victims thinking they need to take action to get their payments. They use a variety of means, including phone calls, emails, text messages and social media posts, to ask victims to share information that will allegedly enable them to receive their funds. They may ask for the victim’s Social Security number, date of birth, PayPal account information, checking account details, home address or other personal information, claiming it is a necessary “sign up” step in the stimulus payment distribution.

Alternatively, they may claim they can help you receive your payment earlier through their website if you share certain information with them. They’ll often use sophisticated spoofing methods to make it appear as if they are legitimate government representatives. Once they have this information, though, they will reach out to the IRS to change your information so your check goes directly into their own accounts. Or, they may hack your account to withdraw the stimulus money as soon as it arrives.

If you receive any phone calls or messages asking for your personal information so you can receive your payment, you are looking at a scam. Do not respond. Report the scam to the FTC at ftc.gov. The federal government has made it clear it will not be reaching out to citizens and asking for information before sending out payments. It has also shared that there is no way for anyone to gain early access to the stimulus payment money.

Stay safe!

Your Turn: Have you been targeted by a stimulus payment scam? Tell us about it on Facebook, Twitter or Instagram! @FreedomFedCU

Coronavirus Text Scam

The coronavirus pandemic has been raging on American shores for several months, but scammers are still finding new ways to exploit the panic, fear and uncertainty surrounding the virus to con people out of their money. The latest in a string of coronavirus scams involves a simple text message with criminal intent.
Here’s all you need to know about the coronavirus text scam.

The scam starts out with the victim receiving an alarming text message informing them that someone they’ve recently been in contact with is infected with COVID-19. They are then told to self-quarantine and to get tested for the virus.

Here is the actual text from one of these scams:

“Someone who came in contact with you tested positive or has shown symptoms for COVID-19 & recommends you self-isolate/get tested.”

The text also includes a link for the recipient to click for more information. Many unsuspecting people who read these messages innocently click on the link and play right into the scammers’ hands. The link provides the scammer with access to the victim’s device. The scammer can then scrape the victim’s personal information off the phone and use it to empty the victim’s accounts, open lines of credit in their name or even steal their identity.

If you receive a text message like the one described above, do not respond or click on any embedded links. Report the text to local law enforcement agencies, place the number associated with the message on your phone’s “block number” list and delete the message. You can also warn your friends about the circulating scam to keep them from falling victim.

Stay vigilant and stay safe!

Your Turn: Have you been targeted by a coronavirus texting scam? Tell us about it on Facebook, Twitter or Instagram! @FreedomFedCU