Banking Reimagined My Foot

December 4, 2020

You know what annoys me?  Commercials.  One in particular gets under my skin.  It’s the commercial for Capital One.  It’s bad enough they talk about having no fees or minimums on checking accounts like they just thought of it or that you can bank on the go with a mobile app like no one else offers that.  No, it was the phrase “banking reimagined”.  You know what banking reimagined is?  A CREDIT UNION!!!

All you need to do is look at our history to know that banks are still banks no matter what kind of pretty package you put it in or spin you put on it.  You still get your best deal, have your best experience, at a credit union and with people like you.

Mike

 

Overcoming 2020 Challenges Together

November 5, 2020

Dear Freedom Members,

Over the years, we promised to uphold our core value of people helping people by focusing on creating a memorable experience for members, employees and the community we serve.  Year after year we stayed true to this philosophy as it drove achievements and stability.  Now as we near the end of the year, that strategic focus has proven vital in successfully navigating in 2020.

In recent years, we worked on our infrastructure and improving various processes, products, delivery channels, etc.  We put greater effort into expanding and enhancing call center capabilities and online services and refined every avenue to allow you to conduct business virtually to provide the options and convenience that would create a better experience.  As it turned out, these efforts were also the key in adapting to the “contactless” world thrust upon us by an unexpected pandemic.  Before times had changed, we were already preparing for you to have the ability to conduct business without leaving your home.

As a result, and despite the situation, we never shut down, we never stopped serving.  Yes, we had to keep our distance, we had to modify some operational aspects for everyone’s safety, but, like always, we were here, we heard you and we responded.  We responded not just to the normal business of the day, but to those of you who needed extra help created by the impact of the virus on our lives and economy.

We helped 95 businesses by providing more than $2 million in Paycheck Protection Program loans.  We processed over 1,400 payment deferral requests on loans and mortgages.  We provided lunches and PPE supplies to first responders and over 25 Harford County organizations and, even though some plans and events were cancelled, Freedom maintained our financial support of each organization as originally committed.

Of course, you, our members, were also key to our ability to successfully adapt to this crisis.  Every step of the way you have been resilient, understanding, supportive and more.  You demonstrated the most important part of a cooperative; that we achieve more together when we work towards a common purpose.  We are grateful for you and we appreciate you.

Finally, I cannot be more proud and appreciative of all the employees of Freedom, especially those who are on the front lines, who come in every day, and work tirelessly to ensure they provide the hands-on service you have come to expect.

Freedom will continue to earn your trust by holding to the values we established over 67 years. Our name is built by living up to our vision and mission. Our name is synonymous with respect, compassion, service, integrity, trust, and safety. Our name reflects all of the good and dedicated people that help and serve. Our name is Freedom and Freedom will continue to care for our community, one member at a time.

Sincerely,

CEO Signature

Michael MacPherson
President and CEO
Freedom Federal Credit Union

Freedom Federal Credit Union Expands Field of Membership
to Include Baltimore County

July 2, 2020Welcome To Freedom

The Credit Union Was Approved by the National Credit Union Administration to Serve Residents and Businesses of Baltimore County

Freedom Federal Credit Union announced that they received approval from the National Credit Union Administration (NCUA) for their request to expand their field of membership.  Effective immediately, Freedom membership is now open to businesses and any individuals who live, work, worship, volunteer, attend school, or has family in Baltimore County.  Prior to NCUA approval, Freedom’s field of membership was focused solely on Harford County.

“This is a very exciting time for Freedom Federal Credit Union, our members, and residents of both Baltimore and Harford Counties, as a whole”, stated Mike MacPherson, President and CEO of Freedom. “With NCUA’s approval, we can now provide what we call the “Freedom Advantage”, our unique credit union service offering, to the greater Baltimore County communities. We will be able to better serve a larger group of Maryland consumers and businesses who have currently been underserved, and address their immediate and long-term savings and lending needs as only a credit union, like Freedom, can do”.

Freedom Federal Credit Union was founded in 1953 as MATCOM Federal Credit Union. The Credit Union started in Baltimore and later moved to Harford County in support of the Edgewood Arsenal, (which became part of Aberdeen Proving Ground). Freedom received their Harford County community charter in 1999 and changed their name to Freedom of Maryland Federal Credit Union in 2000.

The expansion into Baltimore County was a logical step in the Credit Union’s evolution.  Freedom already serves over 3,000 members that are Baltimore County residents and were able to join because of some affiliation with Harford County.

MacPherson continued: “We feel Freedom is an organization best qualified to meet the financial service needs of the expanded community. We’re financially strong, with full service, easily accessible locations, user-friendly tools for remote accessibility, and a wide range of products, services, and technology. Additionally, Freedom has always focused on our social responsibility, generously supporting the communities we serve.  We now have even more opportunity to do good in the community, for even more organizations, businesses, and people across both Baltimore and Harford Counties”.

“Strategic growth is vital to our long term strength and viability”, stated Mike Kaiser, Chairman of the Board for Freedom. The entire Board of Directors saw the wisdom and value in our expansion, not only for the organization, members and communities we currently serve, but also for our future members, and unanimously adopted the expanded field of membership”.

Kaiser continued: “Expanding our field of membership to Baltimore County will also allow us to provide cutting edge products and services to many more members.  As a full-service financial institution, Freedom has long catered, and is uniquely structured, to serve a wide variety of consumers, including those of low and modest means.  We believe that Freedom is positioned to provide the value of a local, community-focused, ‘people helping people’-centric financial institution, while we continue to adhere to the principles, mission, and values that we have developed over our more than 67 year history”.

As part of the expansion, Freedom will look at all options with respect to new, physical locations, in both Harford and Baltimore Counties, as well as how best to leverage technology for those who like and want to conduct business electronically and remotely, whenever and wherever it is convenient for them.


About Freedom Federal Credit Union

Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford and Baltimore Counties. Additionally, Freedom offers a full-line of banking services for all businesses, associations, and other organizations that are based in Harford and Baltimore Counties. To learn more, visit freedomfcu.org.