Your Best Defense Against Fraud.
At Freedom, we’re serious about protecting you from fraudulent activity on your accounts. That’s why we’ve strengthened our defenses. Our new automated system can identify threats faster, notify you sooner, and give you the tools you need to take IMMEDIATE action against fraud.
The new system allows you to receive an automated call that easily walks you through reviewing suspicious activity on your card. You may also sign-up to receive Automated Fraud Alerts text messages on your mobile phone.
Our new automated system includes:
When suspicious activity has been detected on your account, our automated system will contact you by text or phone.
You can take action the second you receive your alert. Simply follow the instructions to answer questions regarding your recent card activity.
Our live agents are ready to assist you at any time to ensure you receive the best defense exactly when you need it. Don’t delay – you’ll want to sign up to receive the full benefit of this powerful new automated fraud prevention system. Log into Online Banking to register for text fraud alerts today!
Members should be aware that, while Freedom does monitor fraudulent or suspicious account activity and may proactively contact a member about this activity, we will never call and ask for confidential information such as your entire account number or PIN. Please contact us at 1-800-440-4120 to let us know if you have provided confidential information.
You can choose a profession-themed card if you work at a Freedom partner such as University of Maryland-Upper Chesapeake or Harford Memorial; MedStar Health; Harford County Public Schools, or the Harford County Association of REALTORS.
Design it in three easy steps!
Select Image. Upload or email an image, or choose one from our online catalog
Design your card. Resize selected image (if uploaded or emailed) and rotate or slip if necessary
Order and review your card: Image may be ordered or saved. Image review and approval
Enjoy the convenience of telephone banking. Secure transactions and current account(s) information is only a phone call away! This free service lets you make a variety of inquiries and transactions with a single call. A voice prompt guides you through each and every step. Help is available at any time throughout your call.
Members may enroll in iTalk at a branch or by calling the Contact Center at 800-440-4120. Members will be set up with an initial PIN for security. Your account number and PIN are all you need to get started.