FAQ - Freedom Federal Credit Union

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Branch Closure

All Freedom offices and branches will close at 1:00PM on Thursday, December 31st and reopen on Saturday, January 2nd in observance of New Years. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will at 1:00 PM on Thursday, December 24th and remain closed through Friday, December 25th, in observance of Christmas. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed Thursday, November 26th through Friday, November 27th in observance of Thanksgiving. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Wednesday, November 11th in observance of Veterans Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Monday, October 12th in observance of Indigenous Peoples Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Monday, September 7th in observance of Labor Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Saturday, July 4th in observance of Independence Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Friday, June 19th in observance of Juneteenth. Online and Mobile banking are available 24/7 for your banking needs.

Notice

Sat. May 16: Community Shred Day at Freedom’s Swan Creek from 9AM–Noon (or until full).

Branch Closure

All Freedom offices and branches will be closed on Monday, May 25th in observance of Memorial Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

Please be advised that the Hunt Valley branch ATM will be unavailable from 1:00 PM on May 9th until 6:00 AM on May 11th. We apologize for any inconvenience. Visit our branch locations page to find the closest ATM to you.

Branch Closure

Please be advised that the Drive Through at the Forest Lakes Branch on Rock Spring Rd will close one hour early (5pm) on May 5th for maintenance. Please use our locations page to find another branch or atm near you.

Notice

Skip the paper, go digital! Enroll in eStatements for faster, secure access to your account information. Click here to get started.

Branch Closure

Please be advised that the Drive Through at the Fountain Green Branch on Churchville Rd will close one hour early (5pm) on April 29th for maintenance. Please use our locations page to find another branch or atm near you.

Branch Closure

Please be advised that the Drive Through at the Park Avenue Branch on Emmorton Rd will close one hour early (5pm) on April 28th for maintenance. Please use our locations page to find another branch or atm near you.

Branch Closure

Freedom’s Park Avenue Branch in Bel Air will close early at 1:00 PM on Wednesday, April 15th for the Annual Meeting.

Branch Closure

All Freedom branches will close at 2:00pm today, Monday, March 16 due to the forecasted weather event. Online/Mobile Banking are available 24/7.

Branch Closure

Please be advised that the Edgewood branch location is temporarily closed, and will reopen on Monday, March 16th, under normal operating hours. Please use our locations page to find a branch near you. We apologize for any inconvenience.

Notice

The 2026 Annual Meeting of Members will be held at the Park Avenue branch on April 15th at 4:00PM. Registration is required for this member-only event. RSVP today to save your seat!

Outage Alert

The ATM at our Hunt Valley Branch is currently experiencing an outage. We apologize for the inconvenience and appreciate your patience as we work to quickly resolve this issue. Locate an alternate ATM.

Branch Closure

All Freedom offices and branches will be closed on Monday, February 16 in observance of Presidents’ Day. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

Please be advised that the Edgewood branch location will be closed today and will reopen on Thursday, February 5th due to maintenance. Please use our locations page to find a branch near you.

Notice

Our call center is currently experiencing unusually high call volume, which means hold times may be longer than normal. Please review the full alert description to help avoid a longer wait. ... Read more

Outage Alert

Online Banking and Mobile Banking are currently experiencing intermittent connectivity issues and members may not be able to login at this time. We are working to resolve the issue as quickly as possible and apologize for the inconvenience.

Branch Closure

All Freedom offices and branches will be closed on Monday, January 19 in observance of Martin Luther King Jr. Day. Online and Mobile banking are available 24/7 for your banking needs.

Document Alert

Please view our Tax FAQ Resource for information related to your 2025 tax forms.

Branch Closure

All Freedom branches will be closing at 1:00pm on Wednesday, December 31 and will be closed on Thursday, January 1 for New Year’s Day. Online and Mobile Banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closing at 1:00pm on Wednesday, December 24 and will be closed on Thursday, December 25, for the Christmas holiday. Online and Mobile Banking are available 24/7 for your banking needs.

Outage Alert

Online and Mobile Banking will be unavailable on Thursday, January 1, 2026, from 9:00 a.m. to approximately 2:00 p.m. for planned system maintenance. ... Read more

Outage Alert

Online/Mobile banking will be down for maintenance beginning Sunday, December 14th beginning at 1am through approx. 8am EST. We apologize for any inconvenience. ... Read more

Notice

Freedom’s next FREE Shred Day is happening at our Hunt Valley branch on March 28th.

Branch Closure

All Freedom offices and branches will close early at 1pm on Wednesday, Dec 3 for a holiday staff event. Thank you for your understanding. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

All Freedom offices and branches will be closed on Thursday, November 27 and Friday, November 28 for the Thanksgiving holiday. Online and Mobile banking are available 24/7 for your banking needs.

Branch Closure

Please be advised that the Pikesville branch location will be closed on Thursday, November 20 for signage installation.