Lost
or stolen credit cards
call 1-800-449-7728
Important Information - Please Read!
Password warning: Please remember the importance in using strong PINs/passwords. Strong PINs/passwords are at least seven to nine characters in length, alphanumeric, case sensitive, and require the use of at least one special character (e.g., !@#$%&).
Public access computers: A reminder regarding the risks in using a publicly accessible computer to access your financial accounts. Computers accessible to the public may be infected with viruses and/or malicious software.
For more information, please visit www.onguardonline.gov - This web site provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.
Security Alert
Freedom reminds all members - DO NOT EVER give out personal information to anyone you don't know. If you get an email requesting this type of information, delete it. DO NOT give out information over the phone unless YOU place the call and know to whom you are speaking. DO NOT respond to unknown calls requesting private information no matter who they say they represent.
NCUA Phishing Scam
A fraudulent e-mail seeking credit card information (known as a "phishing fraud") has been circulating nationwide. This fraudulent phishing email appears to be from the NCUA. The NCUA does NOT solicit credit card information over the Internet. If you have questions or comments, please contact the NCUA Fraud Hotline at 800-827-9650 or, during off duty hours, at 703-728-0700.
Credit/Debit Card Scam
Members are being called or e-mailed indicating that your credit card or debit card has been deactivated and are being asked to provide account information. Do not provide any information when you are receiving such a call (typically from the 515 area code). If you have provided information please call 1-800-449-7728 to report the potential theft of your card information. I f you have additional questions, please call member services at 1-800-440-4120
Free
Credit Reports
The law
requires each of the major nationwide consumer reporting companies
- Equifax, Experian, and TransUnion - to give you a free copy of
your credit report every year if you ask for it.
Visit www.annualcreditreport.com or call 1-877-322-8228, a service created by these three
companies, to order your free credit reports each year. You also
can write: Annual Credit Report Request Service, P.O. Box 105281,
Atlanta, GA 30348-5281. |