Online Billpay

 

 

Member accounts at this credit union are federally insured up to at least $250,000 by the National Credit Union Administration.
 

Lost or stolen credit cards

call 1-800-449-7728

Important Information - Please Read!

Password warning: Please remember the importance in using strong PINs/passwords. Strong PINs/passwords are at least seven to nine characters in length, alphanumeric, case sensitive, and require the use of at least one special character (e.g., !@#$%&).

 

Public access computers: A reminder regarding the risks in using a publicly accessible computer to access your financial accounts. Computers accessible to the public may be infected with viruses and/or malicious software.

For more information, please visit www.onguardonline.gov  -  This web site provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

 

Security Alert

Freedom reminds all members - DO NOT EVER give out personal information to anyone you don't know.  If you get an email requesting this type of information, delete it.  DO NOT give out information over the phone unless YOU place the call and know to whom you are speaking.  DO NOT respond to unknown calls requesting private information no matter who they say they represent.

NCUA Phishing Scam

A fraudulent e-mail seeking credit card information (known as a "phishing fraud") has been circulating nationwide. This fraudulent phishing email appears to be from the NCUA. The NCUA does NOT solicit credit card information over the Internet. If you have questions or comments, please contact the NCUA Fraud Hotline at 800-827-9650 or, during off duty hours, at 703-728-0700.

Credit/Debit Card Scam

Members are being called or e-mailed indicating that your credit card or debit card has been deactivated and are being asked to provide account information. Do not provide any information when you are receiving such a call (typically from the 515 area code). If you have provided information please call 1-800-449-7728 to report the potential theft of your card information.  I f you have additional questions, please call member services at 1-800-440-4120

Free Credit Reports

The law requires each of the major nationwide consumer reporting companies - Equifax, Experian, and TransUnion - to give you a free copy of your credit report every year if you ask for it.

Visit www.annualcreditreport.com or call 1-877-322-8228, a service created by these three companies, to order your free credit reports each year. You also can write: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.

 

Identity Theft Safety Tips

While police are now looking at ID theft as a new priority, the best defense against identity theft at home is a good offense.

Never throw away the following items without shredding first:

  1. Old or new checks or their carbon copies
  2. Life insurance documents
  3. Credit, ATM, or debit receipts
  4. Pre-approved credit or loan applications
  5. Old or unused credit cards
  6. Paycheck stub
  7. W-2s

An Education on Identity Theft

Almost daily, we hear new reports about someone becoming a victim of identity theft. This theft comes in many forms and can devastate a person's credit report. Click for details -www.ftc.gov

When Bad Things Happen to Your Good Name

The Federal Trade Commission, working with other government agencies, produced a booklet to help you guard against, and recover from, identity theft. Titled "When Bad Things Happen To Your Good Name." Click here for more...

Active Duty Alerts

Military service members can now have "active duty" alerts placed in their consumer credit files to help avoid becoming victims of identity theft while they're deployed. Click here for details.


Link to Other Relevant Sites

 


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Freedom Federal Credit Union    P.O. BOX 1545   Bel Air, Maryland 21014
410-676-5700   1-800-440-4120
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