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Member accounts at this credit union are federally insured up to at least $250,000 by the National Credit Union Administration. |
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Bill of Member Rights |
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| Credit Union members, as owners and customers of their institutions, have certain inalienable rights, including: | |
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The right to lifetime membership; |
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The right to take pride in their credit union and the movement of which it’s part; |
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The right to cast equal votes with other members; |
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The right to run for election on the credit union board and committees; |
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The right to a fiscally sound, financially secure, and highly principled institution; |
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The right to an organizational commitment to quality service and competitive prices; |
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The right to respectful, courteous, and unbiased service; |
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The right to truthful advertising and open disclosure of rates, risks, charges, obligations, terms and conditions; |
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The right to responsible financial advice based exclusively on members’ best interests; |
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The right to complete confidentiality of all records and transactions; |
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The right to timely response to loan requests, account problems, or suggestions; |
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The right to recourse appeal and fair resolution of loan rejections and problems; and |
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The right to timely notification and correction of credit union errors or inaccuracies. |
Freedom
Federal Credit Union |
P.O. BOX 1545