| The right to lifetime membership; |
| The right to take pride in their credit union and the
movement of which it’s part; |
| The right to cast equal votes with other members; |
| The right to run for election on the credit union board
and committees; |
| The right to a fiscally sound, financially secure,
and highly principled institution; |
| The right to an organizational commitment to quality
service and competitive prices; |
| The right to respectful, courteous, and unbiased service; |
| The right to truthful advertising and open disclosure
of rates, risks, charges, obligations, terms and conditions; |
| The right to responsible financial advice based exclusively
on members’ best interests; |
| The right to complete confidentiality of all records
and transactions; |
| The right to timely response to loan requests, account
problems, or suggestions; |
| The right to recourse appeal and fair resolution of
loan rejections and problems; and |
| The right to timely notification and correction of
credit union errors or inaccuracies. |